Key Concepts & Terminology

Detailed definitions and explanations of the key concepts and terms that are used throughout the Knowledge Base to explain what we do and how we do it.

Verbatims
  A Verbatim is what we call a single unit of freeform text communication; such as an email, a survey response, a note, or a chat or phone call transcript....
Wed, 8 Jul, 2020 at 10:19 AM
Sources
  A Source in ReInfer refers to a raw collection of Verbatims which can grow over time. For example, a Source could be all the responses collected to a sur...
Wed, 29 Jul, 2020 at 3:34 PM
Datasets
  A Dataset is a primary Re:infer concept. A Dataset is made up of a user-defined group of Sources, and will have a Model associated with it that has been ...
Thu, 6 Aug, 2020 at 10:24 AM
Organisations
  Organisations in Re:infer can be thought of as restricted workspaces. Sources and Datasets are both linked to specific Organisations when they are create...
Wed, 8 Jul, 2020 at 10:19 AM
Labels
A Label is a structured summary of an intent or concept expressed within a Verbatim. A Verbatim is typically summarised by multiple Labels - i.e. a Label is...
Fri, 19 Jun, 2020 at 11:47 AM
Reviewed & Unreviewed Verbatims
Reviewed Verbatims   We call Verbatims that a user has applied Labels to ‘reviewed’. In Explore and Discover we show which Verbatims have been reviewed by...
Tue, 11 Feb, 2020 at 12:21 PM
Taxonomies
A Taxonomy is a collection of all the Labels applied to the Verbatims in a Dataset, structured in a hierarchical manner.  Labels are structured in a tre...
Fri, 19 Jun, 2020 at 11:59 AM
Clusters
  Clusters are groups of similar Verbatims that the platform groups together using unsupervised learning and displays in the Discover page.    The Verbat...
Wed, 8 Jul, 2020 at 10:20 AM
Entities
  Entities are additional elements of structured data which can be extracted from within the Verbatims. Entities include data such as monetary quantities, ...
Wed, 8 Jul, 2020 at 10:20 AM
Models
  A machine learning model is essentially a mathematical representation of a real-world process. To create a machine learning model, you need to provide a ...
Wed, 8 Jul, 2020 at 10:20 AM