Support Centre

Intro to Re:infer 4

• An Introduction to Re:infer
• What is Re:infer?
• Who are we?
• Our platform

Setting Up Your Account 3

• Getting a Re:infer account
• Signing in to Re:infer for the first time
• Setting up two-factor authentication

Platform Guide 13

• Platform Overview
• Navigating Re:infer
• Datasets pages
• Sources page
• Accounts & Administration

See all 13 articles

Key Concepts & Terminology 17

• Verbatims
• Sources
• Datasets
• Organisations
• Labels

See all 17 articles

Manage Your Account 3

• Signing in and out of Re:infer
• Changing your password
• Resetting your password & two-factor authentication

Manage Users 5

• Create a new user
• Adding a user to an Organisation
• User permissions explained
• Updating user permissions
• Delete or remove a user

Managing Datasets 6

• Understanding Re:infer's data structure and permissions
• Create a data source in the GUI
• Create a new dataset
• Amend a dataset's settings
• Delete a dataset

See all 6 articles

Understanding Model Training 5

• Introduction to Model training
• Objectives & building a Taxonomy
• Analytics versus automation use cases
• Overview of the training process
• Training support & resources

Discover 1

• Using Discover

Explore 2

• Using Explore
• Using Teach

Refining Your Model & Using Validation 8

• How does validation work?
• Understanding model performance
• Using validation scores and improving label performance
• Precision & recall explained
• Precision & recall in Re:infer

See all 8 articles

Quick Training How-To's 4

• Applying labels
• Reviewing verbatims
• Searching for verbatims
• Label editing

Using Entities 7

• Entities Training Guide
• What are Entities?
• Which Entities are available?
• Enabling Entities on a new Dataset
• Enabling and disabling Entities on an existing Dataset

See all 7 articles

Using 'Models' 2

• Pinning a model version
• Deleting a pinned model

Using 'Reports' 5

• Overview
• Filtering charts
• Chart buttons
• Using Trends
• Using Segments

Using 'Dashboard' 4

• Creating your Dashboard
• Remove charts
• Rearranging your Dashboard
• Resizing charts

Using 'Compare' 2

• Cohort analysis
• Download your taxonomy and A/B Comparisons

Creating Automations Enabled by Re:infer 0

Using 'Triggers' 2

• Create a trigger
• Update or delete a trigger

Video Guides 4

• Introduction to Re:infer (Video)
• Platform Overview (Video)
• Using Discover (Video)
• Entities Training Guide

FAQs 3

• General FAQs
• Data FAQs
• Taxonomy FAQs

Platform Updates 1

• What's new in Re:infer?

Tips & Tricks 1

• Model training best practice