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Sources

A 'source' in ReInfer refers to a raw collection of verbatims which can grow over time. For example, a source could be all the responses collected to a survey, the emails in a team mailbox, the transcripts in a messaging channel, or all of the calls against a telephone number.


Sources are added to datasets in order to build a model to interpret and structure the verbatims within them.


You can add up to 20 sources to a dataset within Re:infer's GUI.


 

An example source card in the Sources page

 

Please Note: You should only add multiple sources to a dataset if they are of a similar type and share a similar intended purpose (e.g. capturing customer feedback, or multiple email inboxes that service similar requests).

 

You can see all of the sources in your Re:infer account by navigating to the Sources page.


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