A taxonomy is a collection of all the labels applied to the verbatims in a dataset, structured in a hierarchical manner. 


Labels are structured in a tree structure, with parent (or root) labels having branch and sub (or leaf) labels nested beneath them, as shown below. Each level of the hierarchy represents a sub-set of the level above.

 


Snapshot of a taxonomy analysing hotel reviews data

 

 

Once complete, a taxonomy should contain all the concepts and intents you want to capture in the dataset to suit your specific objectives.

 

A dataset’s taxonomy can be viewed and edited in the left-hand sidebar of the Explore and Reports pages.



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