PLEASE NOTE: UiPath Communications Mining's Knowledge Base has been fully migrated to UiPath Docs. Please navigate to equivalent articles in UiPath Docs (here) for up to date guidance, as this site will no longer be updated and maintained.

Knowledge Base

Getting Started

Getting set up as an Automation Cloud user

What's in this article?

Pre-requisites to getting an account 

To access Communications Mining on Automation Cloud, the following conditions must be met: 

  1. Communications Mining must be enabled as a service on your Automation Cloud tenant by an Admin -- to do this, an enterprise licence is required, and your Automation Cloud organisation must have AI units available
  2. You must be an existing user on the Automation Cloud tenant - If you are not an existing user, please ask an Admin on your Automation Cloud tenant to add you

Please note: The access and permissions are on a per tenant basis, not a per organisation basis. If you have multiple tenants within your cloud org, please ensure that you are being granted access on the same tenant that the Communications Mining service is enabled on.

How to get an account 

To get an account, an Admin on Communications Mining will need to create a new user profile for you from the 'Manage Access' page within the Admin console within the platform. 

Please note: The Admin cannot add you to Communications Mining until you have accepted your invite to the UiPath Automation Cloud instance.

Signing into your account 

Once an Admin on Communications Mining has created a user profile for you, you will be able to access the platform by logging into Automation Cloud, and clicking the 'Communications Mining' service on the lefthand toolbar. 


Please Note: The platform only supports modern browsers, such as Google Chrome, Firefox, Safari and Microsoft Edge. It is optimised to work best on the latest versions of these browsers, so please keep your versions up to date.


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