PLEASE NOTE: UiPath Communications Mining's Knowledge Base has been fully migrated to UiPath Docs. Please navigate to equivalent articles in UiPath Docs (here) for up to date guidance, as this site will no longer be updated and maintained.

Knowledge Base

FAQs & More

Tips, tricks, and answers to frequently asked questions

Automation FAQs


Questions covered in this article:




Do we have an out-of-the-box connector for my tool?


We are fully integrated with the UiPath platform and also have a comprehensive REST API.



Where can I get started with automations?


Most of our clients start with triage automation and then move onto end-to-end automation. For more information about automation examples, you can access our Hiscox automation case study here.



What best practices should I follow when creating my automation?


Currently, we have a best practices guide here for customers integrating with UiPath. 



How can I find automation opportunities in my communications channel?


We call the process of finding automation opportunities 'communications mining', you can read more about it here.



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