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Automation FAQs


Questions covered in this article:




Do we have an out-of-the-box connector for my tool?


We currently have out-of-the-box connectors for BluePrism, UiPath, Automation Anywhere, PowerAutomate, Logic apps. We also have an OpenAPI specification.



Where can I get started with automations?


Most of our clients start with triage automation and then move onto end-to-end automation. For more information about automation examples, you can access our Hiscox automation case study here.



What best practices should I follow when creating my automation?


Currently, we have a UiPath best practices guide that you can access here. Even though this is for UiPath specifically, a lot of the core concepts are relevant for other automation vendors.



How can I find automation opportunities in my communications channel?


We call the process of finding automation opportunities 'communications mining', you can read more about it here.



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