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Knowledge Base

Using Analytics & Monitoring

Guides on how to use the platform's analytics and monitoring features

Charting specific labels and property values

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Charting specific labels


Near the top right of the page on the 'Label Summary', 'Trends', 'Segments', 'Threads', and 'Comparison' page is the 'Chart labels' dropdown option, which you can use to select which labels appear or do not appear in the charts in the Reports page


Simply select whichever combination of labels you want to appear (the plus symbol) and these will be plotted on the charts that distinguish between different labels, as in the example below. Alternatively, you can select labels you don't want to appear by using the exclude button (the minus symbol).


'Chart Labels' button

Including labels within Reports


If you select a number of labels, they will appear in a bar at the top of the page (see below) as a visual indicator of which labels have been selected to appear on the charts.


All of the labels that you select or exclude will appear highlighted at the top of the page as a visual reminder, and can easily be removed by clicking the 'x' icon next to each label name.



Reports page showing 'Charted labels' selected

Please Note: This action does not change the verbatims that are in consideration by the platform, merely which labels are plotted on the label specific charts. 

An easy way to remind yourself of this is to note that the total number of verbatims shown at the top of the page does not change when you select any labels from the 'Charted labels' dropdown.


Chart specific property values


In Segments, much like you can choose to chart labels (see above), you can also chart specific string property values.

You can click a number of property values you wish to plot on the chart, and this will override the default values plotted, which are typically the property values that have the highest corresponding verbatim volumes.

In the example below, the email property of 'Sender Domain' is shown. Using the dropdown at the top-right of the chart, you can select a number values to plot instead of the default ones shown.


Example property chart in Segments showing charted value dropdown


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