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Knowledge Base

Using Analytics & Monitoring

Guides on how to use the platform's analytics and monitoring features

Using Trends

User permissions required: ‘View Sources’ AND ‘View Labels’


Under the Trends tab there are a number of different charts and tables available:


This page is particularly useful for reviewing how labels have changed over a given time period.

Verbatim volume over time



Monthly verbatim volume over time


You can adjust the time sequence (i.e. daily, weekly, monthly, annually) of the chart period using the dropdown at the top of the Reports page or filter the chart to a specific time series using the filter bar or by selecting an area on the chart. See instructions on how to do so here.



The label volume trends chart shows the trend of the top 6 highest volume labels over the whole dataset as a default. As with the tree map, the percentage numbers are calculated as a sum of probabilities of predicted labels. 


You can also filter the time period on this chart by using the dropdown menu or selecting the time period in the chart.


Label volume trends - most frequent labels


If you want to plot specific labels on this or other label specific charts, you can select those labels via the 'Charted labels' dropdown at the top of the page.

If sentiment analysis is enabled on your dataset, there will also be a label sentiment trend over time chart available in Trends.



The label trends table shows you how the top 10 labels for a given time period perform compared to the previous period and their change in rank. 


The time series in scope is set by the user in the filter bar, and the time sequencing of the chart (i.e. daily, weekly, etc.) in the top right dropdown menu. 


For the time period selected, the table shows the top 10 labels based on the sum of probabilities of predicted labels. It also highlights how those labels have changed in rank from the previous period. 


If sentiment analysis is enabled, it totals covering both positive and negative sentiment labels.  


By adjusting the time sequence filter, this is a useful way of seeing if there were spikes or dips in volumes in a certain label, or group of labels, in a given period.


Label trends


For each time sequence it will show the following period:


  • Daily: The top 10 labels yesterday compared with the previous 7 days
  • Weekly: The top 10 labels from the previous week compared with the previous 4 weeks
  • Monthly: The top 10 labels from the previous month, compared with the previous 12 months
  • Yearly: The top 10 labels from the last year (based on yesterday’s date) with the previous year


Previous: Using Label Summary      |     Next: Using Segments

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