Enterprise Machine Learning
Often the only people that understand a request made in communications data are the handful of employees that would typically handle it.
Just like on-boarding a new employee Re:infer learns and adapts to your organisation specific communications. Re:infer learns and adapts quickly using its' proprietary supervised and unsupervised learning capabilities.
Integrating the IT Ecosystem
Typically the only bridge between what’s said and what’s done in your organisation is an employee ‘listening' and 'acting'. In fact approximately 70% of an employees day is spent servicing requests or updates initiated through an email, chat or call.
Enter communications data across every channel
Re:infer is built for large scale enterprises.
Our real-time interpretation of communications takes ~100s ms, is truly horizontally scalable can support billions of communications per year, in a highly secure and private environment.