What is a taxonomy / verbatim / data source / dataset?
Re:infer uses some core concepts and terminology, all of which are explained in our Key Concepts & Terminology page
How can I get a login?
How do I get the authenticator app?
What web browsers can I use with Re:infer?
Re:infer is designed to be used with latest versions of modern internet browsers, such as Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. This is to ensure maximum security.
If you are experiencing any issues in the platform, such as being unable to delete assigned labels, please submit a ticket through the support portal or reach out to our technical support team via email, and include the version number of the browser you are using.
How can I connect to the Re:infer API?
You can find out how to use our API from the Global Action menu. Please see our Navigating Re:infer guide for instructions
How do I contact support?
For all technical related queries please contact the support team via email or submit a ticket through the support portal. For all non-technical related queries please contact the customer success team via email.